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Ford of Latham always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Except my name is not Donald it’s Richard. A nice follow up how’s your car would of have been appreciated
Dan the service advisor was friendly and explained everything clearly. He also made the process efficient and kept me in the loop with what was going on with my vehicle.
The service adviser did a great job taking my information, keeping me informed, and completing the service order along with completing the extra work that was needed.
So, we looked at the vehicle one day, test drove it, put down a small deposit and everything else was done by the dealership! This was by far the best time I have ever had buying a vehicle. Literally less than an hour there. As for the salesman, HUNTER, he was amazing, friendly, outgoing, polite, and did more than expected. I bought a used car and they basically turned it into a New car for me, tires, brakes, tie rods... runs like a dream and looks like one as well. Thank you Hunter! 😊
I drove my truck into the Service Living Room! The Valet was at my door in seconds. Brian said my service would take up to three hours. Everyone there so accommodating. I spent only about an hour and thirty minutes in the waiting room on my laptop the truck was ready! Great experience!
Had a great experience. I have purchased many Ford vehicles (6 pick ups, 1 Explorer, 1 Taurus, and now a Bronco). This is my first purchase from Latham Ford and was my best experience. My sales rep was great and the general mgr was also very helpful for me to make my decision to purchase at Latham Ford.
Got the work done that was needed! Katie Breen the service advisor was friendly and kept me informed.
Valet service was prompt, courteous, friendly and professional. Work was performed as requested. Communication was great. Difficult to improve excellent.
I had such a great experience leasing my Ford Explorer from Ford of Latham with the help of Grayson. Even when I had issues with my car needing an update Grayson and his team went above and beyond to set me up with a rental to get my car looked at the next day. Such nice and attentive people :)
I couldn't be more pleased with my experience with the Ford of Latham. Their sales team did not give up in finding a deal that would suit my family needs. Grayson is a great salesperson and we'll definitely be doing business again in the future.
Would absolutely recommend.
Brian was very helpful to me and maintained his word. He took good card of me. I am happy with the service i received
Great customer service, fast service! Brian was amazing, Thank you!!
Mobile service in my driveway. Great communication included notifying us of a short delay and video explaining what they did. Made it so easy to take care of my truck
New. Dealership is much bigger more parking seems more organized Staff is efficient and helpful kept in communication with customers
I was having issues with my panoramic sunroof rattling and having no success getting ahold of the actual dealership I purchased at. Dan Mannetti- Service advisor heard of my situation and immediately took over. He was able to get ahold of the dealership I purchased vehicle from and made sure that they reached out to me and that my vehicle was taken care of. THIS is what customer service is all about. He was understandable and patient throughout the whole process as well as making sure to keep me informed every step of the way. Thank you so much Dan for all your help!!
I sincerely could not be happier with my whole experience with the service department ~ I worked with both the Service Manager Bryan Cates as well as Vanessa Andrew, who is their Customer Relations Representative, as I am a Lincoln customer, and I have a concierge that works directly with the dealership to ensure a smooth experience, which indeed happened every step of the way, and I could not have been more pleased. They went above and beyond for sure, and I would also like to mention Jeff, who takes care of the cars coming in for service and the loaners going out, as well as Hunter in the Sales Department, who met with me a week later to answer a few questions about my “motherboard” ~ he obviously knows his stuff ~ he’s a keeper for the technology alone! Thank you all, I know that when and if I need to return for anything, I won’t be dreading a thing!
(Translated by Google) Thank you very much for good service and excellent attention even though my English is limited (Original) Muchas gracias por buen servicio y excelente atención a pesar de que mi inglés es limitado
The technician that came to service my car was great to deal with asked me if I had any questions he could answer very good employee to have working for you
Excellent work and friendly service. Comfortable waiting area with lots of coffee and clean bathroom
This visit to Ford of Latham went much better than last time. I did a lot of pre diagnose before returning with the same center console reconnecting issue. They efficiency and effectively corrected the software issue. However my vehicle still can’t remember my cell phone or previous Sirius XM station, but this is insignificant compared to the center console issue.
Excellent technician, friendly and knowledgeable
Very friendly, very thorough, helped me get on the road advised me my issue was under ford warranty. Great service kept me updated everyday til my car was ready.
I had a great experience at Ford of Latham! My salesperson, Jerry, was fantastic – he’s genuinely a cool person and made the car-buying process enjoyable. Jerry really listened to what I was looking for and was super helpful in finding the perfect car that met my needs. No pressure, just a friendly and knowledgeable approach. If you’re in the market for a new car, I definitely recommend asking for Jerry – he’ll take good care of you!
Had the best experience from the moment we walked in the door until the moment we drove away with our new car everybody was very informative, answered all of our questions and went above and beyond to make sure that we left as a satisfied customer. The car was beautifully detailed, and everything was ready to go when we walked in to sign the final papers.
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Welcome to Ford of Latham
Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a complete selection of new Ford vehicles in stock, from the Ford F-150 to the Ford Escape and more.
We also have a knowledgeable and professional sales team that can guide you through all the trim levels to get exactly what you need from your next vehicle. If you're on a budget, we also have many used cars from various makes on our lot. We are a Ford dealer near Albany that allows you to compare top makes and models without ever having to leave our lot!
Our online buying platform is designed to streamline your car-buying journey from start to finish. With just a few clicks, you can browse our extensive inventory, personalize your payment options, value your trade-in, and apply for financing—all from the comfort of your home. Here's how it works:
- Choose your vehicle: Browse our online inventory to explore a wide selection of new and pre-owned Ford vehicles, including popular models like the Ford F-150, Escape, and Mustang. View detailed vehicle descriptions, photos, and pricing information to make an informed decision about your purchase.
- Personalize your payment: Utilize our Payment Calculator tool to customize your payment options based on down payment amount, loan term, and interest rate. Explore various financing and leasing options to find a payment plan that fits your budget and lifestyle.
- Value Your Trade: Input information about your current vehicle, including make, model, year, mileage, and condition, into our online trade-in valuation tool. Receive an instant estimate of your vehicle's trade-in value based on market trends and conditions. Use the trade-in value towards purchasing your new Ford vehicle to maximize savings and convenience.
- Apply for financing: Complete our secure online finance application to get pre-approved for financing in minutes. Provide information about your employment, income, and financial history to help us tailor a financing solution that meets your needs.
Following these simple steps, you can enjoy a flowing online buying experience from the convenience of your living room.
We're committed to helping you understand the exciting world of electric vehicles (EVs) while providing valuable resources to support your transition to electric driving. Whether you're a seasoned EV enthusiast or new to electric mobility, we're here to guide you through the basics and empower you to make informed decisions about your next vehicle purchase.
- Personalized EV incentives: Before diving into the world of EVs, it's essential to understand the incentives, rebates, and tax credits available to you. Our dealership provides personalized information on EV incentives based on your location and individual circumstances, ensuring you maximize potential savings when purchasing an electric vehicle.
- Public charging stations: One of the common concerns for EV owners is charging accessibility. Our dealership page provides valuable information on public charging stations near you, making it convenient to plan your routes and ensure you always have access to charging infrastructure wherever your journeys take you.
- EV home chargers: Charging your electric vehicle at home is a convenient and cost-effective way to keep your EV powered up and ready to go. Our dealership page offers insights into EV home chargers, helping you understand the benefits of installing a charging station at your residence.
- Home charger installation: Our dealership can connect you with qualified electricians specializing in EV charger installation. These professionals can ensure your home charging setup is installed safely, efficiently, and compliant with local building codes.
Additionally, understanding the distinctions between the types of electric vehicles (EVs) is crucial for selecting the optimal option to suit your lifestyle and preferences. Battery electric vehicles (BEVs) offer emissions-free driving. They are ideal for urban commuting, while plug-in hybrid electric vehicles (PHEVs) provide flexibility in both electric and gasoline-powered driving modes.
Hybrid Electric Vehicles (HEVs) offer improved fuel efficiency but lack the all-electric capabilities of BEVs and PHEVs. By considering factors such as driving range, charging infrastructure, and environmental impact, you can make an informed decision that aligns with your needs and values, contributing to a more sustainable future for transportation.
Do you find the auto financing process a challenging task? Our finance center provides the assistance and answers you need to remove the discomfort from the whole experience.
Our finance team works with many lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. We also work with drivers of various financial backgrounds to help you explore your options.
Apply online to save some time at the dealership. Filling it out early will allow our experienced finance professionals to start working on your Albany Ford car loan or lease immediately.
Taking care of your car's routine maintenance is essential to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need for your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job.
We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many drivers love since they can make their service appointments whenever they are free!
We aim to provide a service that cares for our customers and local Albany Ford drivers. Whether shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that how a car dealer treats their customers is what sets a car dealer apart.
Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, near Latham, NY, we pledge to prioritize you!