Great customer care and friendly service!

After trying to contact the service department unsuccessfully, I talked with the general manager and service manager personally. They listened well and assisted me in successfully making an appointment for servicing my car. The service appointment was completed with thorough competence by everyone I interacted with in the department. I was very well cared for and will return for my next maintenance appointment. Darlene K

Great experience, friendly staff

Grayson was great to deal with.

Sales person made my decision easy

We had a very good experience at this dealership. The sales floor was pristine and the staff was wonderful. Grayson, our sales associate, was very knowledgeable and courteous. We will definitely be back to buy another and would highly recommend it.

The Mobile unit is outstanding

First time I went there very nice place and the staff was very friendly and helpful

Don M. was professional and courteous... I was in and out very quickly

Mobile service was on time and service was done in a timely manner. Was very satisfied with the mechanic Michael.

Excellent

better than Metro for repairs

Dan did a great job and kept me updated throughout the process

Friendly staff and easy to talk to. Willing to answer any questions.

After an initial rough start with the online appt department, in the end I walked out with a car I love! Both Trevor and Bobby went out of their way to work with my husband and I, there was no sales pressure, no bait and switch and no surprises. They were efficient, pleasant and knowledgeable. Due to these two individuals I will be going back there again when it's time to buy another car. Hands down one of the nicest car buying experiences we've ever had!!

Could not be better awesome

Staff is friendly and knowledgeable of all my questions asked.

We went to Latham Ford to drive a new Edge. Our salesman Bobby, and Mgr Trevor, were excellent to do business with. They were very informative, and, worked with us diligently to get the best deal in a vehicle we liked. Ended up buying a new Escape, and, my wife couldn't be happier with her new vehicle. I have purchased alot of new cars in my life (15 or more), and this was one of the smoothest and least hassle car buying experience I have ever had. Bobby and the staff were knowledgeable, answered all of our questions, didn't pressure us on any certain vehicle(s), and gave us a deal we are very pleased with. We would definitely recommend. If you're in the market for a new/used car, give them a shout. You'll be pleasantly surprised with the car shopping experience you'll have.

Arrived for an oil change and inspection at 7:30am and was in and out in time for work. I can't complain

First time going there for service and was very pleased. Will schedule service there from now on!

The staff were very friendly and professional. The mechanic provided an outstanding video explaining what my problem was and communicated clearly. I was impressed with the high level of customer service on all levels.

Staff was friendly and welcoming. I had an appointment and my car was taken in within the appointment time

Very helpful and personable! Got me the deal I needed in the exact vehicle I wanted. Sam was great!

One of the best car buying experiences I’ve ever had. My wife bought a car there and I saw how good her experience was and within a week I also purchased a car with the dealership. Greet people especially Sam. Just simply great dealership that's Committed to good service. I highly recommend Ford Latham.

Thank you Bobby for not only the great deal but the fun and enthusiasm you put Into making it . I’m looking forward to many years in my new Explorer !