Great service only thing one of the service guys told me my service would be 159.00 when it was done it was 220.00 but the girl that waiting on me was great

My son and I worked with Bobby and he was absolutely amazing! He made sure we got what we went there for and was very accommodating… he is very knowledgeable and the most professional and patient person I have ever had the pleasure to work with!! If we ever decide to trade in our car in the future we would definitely want to work with him again over anyone else! Thank you Bobby you definitely are the man and again my family could never thank you enough!! WORK WITH BOBBY HE IS THE BEST!!!

Everything I needed to address was totally taken care of.Excellent job.Keep up the good work.

We really like the dealership. We split our time between our home in Florida and a summer home in the Capital Region. We have our dealer down in Florida, but we were looking for a good Ford dealer in the Capital Region. We tried several, but none compared to Ford of Latham. We will definitely be going there for any needed service/maintenance. The new dealership is really nice, conveniently located and the people are great, too. They were short a service technician and it was a Saturday, so it took a little longer than I had hoped, but they did a great job and kept me informed of everything. We will definitely be back.

Had my vehicle serviced. Don took care of me and over saw the care of my vehicle. I was extremely happy with the gentleman that picked up and dropped off my car. Everyone I interacted with was very kind, I couldn't ask for anything better. Will definitely go back for future service. Thank you so much.

They were very helpful friendly accommodating and efficient. I was very pleased with the service.

Nice new facility and comfortable waiting area. Convenient location and friendly staff. My dealership of choice.

Prepared for my appointment. Reviewed and introduced staff during process.

Very nice everyone was very friendly

Super quick, scheduled a drop off for an oil change, they suggested it could take up to 2 hours when I made the appointment but we got right in- grabbed a sub next door and it was done before we were done eating.

Kept me up to date from start to finish . Brian explained everything very clearly thanks

Love the new digs! Service was phenomenal!! Left my vehicle, telling them I needed it by 11. Received a call before 10 that my truck was ready to be picked up! I really felt that they valued my time as a customer. Thats pretty important to me. Great Job Ford of Latham!!

Always get me in and out in a reasonable time and they don’t try to sell services that I am not interested in.

My service was the best! Brian at the desk was great and Mike, shuttle driver was such a pleasure. I could not have been more pleased.

I leased a 24 F150 from Grayson Boswell. The whole experience was a 5 star. Sales manager was very nice. Grayson handled my purchase at the same time as another customer while still providing excellent service. Will absolutely recommend

In terms of the treatment you receive from individuals there, in my case Brian, you can tell they care about what they do and how you feel

Communication and updates was great. The work was done in a timely manner, very enjoyable visit.

Very honest no pressure and pay attention to detail I will recommend them to family and will be a repeat customer

Staff were very professional, extremely helpful and respectful of my time and situation. Would highly recommend them and will continue to do business here. Thank you, Ford!

Convenient, professional and honest. What a great service. The mobile tech came to checks battery that wasn’t staying charged. Could have easily said we needed a new battery. Instead told us it was good but needed to be charged or just driven more. Thank you Latham Ford!

Very clean facility. Friendly staff that also kept me informed of the status if my vehicle

I had a great experience with the service department. Very knowledgable and easy to work with.

Great service. Super helpful. 100% recommend

Excellent service from Ford of Latham. I needed an oil change and they were able to send the mobile service van out to my work next day. My service was done while I worked. Afterwards I found out I could use my Ford points to pay so I didn't owe anything. I would definitely use this service again.

Quick service apt at a convenient time. All were very professional!