Customer Testimonials
The dealership worked with my bank to get me into the vehicle that I had been dreaming about and made the dream come true for me !! The sales rep was both knowledgeable and helpful and I thank them from the bottom of my heart !
Had a great buying experience with Anthony Lokie. Highly recommend this dealership, courtesy, professional and worked hard to meet the terms we needed.
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I had an amazing experience with my recent purchase! Markos was super knowledgable and professional. The level of his customer service was beyond most than I have experienced. He ensured the process went smoothly while answering all my questions. I could not be happier with his level expertise and I am loving my new Bronco!
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Anthony Gallo and Marco made it happen! From the beginning to the end—they made everything work out for me and never hassled me like your typical car dealership does! They worked with me and made the dreaded car buying experience absolutely fantastic…I will definitely be sending friends and family this way! Thank you guys again!!!
Kwame J, and Shaun M, made it that I was able to finance a 2016 Chevy Malibu and and 2014 for fusion. No issues what so ever. The payment processing was smooth. Overall, the two best salesman!! If I ever need to get another car… I’m goin here. Thank you Shaun and Kwame!! Super appreciative!!!
I havent got nothing yet still looking not sute if I want usef or not
Joe Tomaselli was extremely helpful in helping me find just what I wanted. He was very knowledgeable and professional. I would definitely recommend anyone see Joe when buying from Ford of Latham!!!
Great experience and the sales associate was extremely professional. Markos went above and beyond to make this experience a great one.
Wow I wish i had looked up reviews before buying my car from Ford of Latham in July.I paid $2500 extra for the extended warranty only to find out that the dealer stole that money..never registered my warranty with Ford or gave them my $2500 ..they also never registered my vehicle..the plates they gave me were not valid..I learned this when I was pull over by police! THIS DEALER HAS STOLEN ALL OF THE POSITIVE REVIEWS FROM THE PREVIOUS OWNER..ESPECIALLY ON GOOGLE NEW OWNER PURCHASED LATHAM FORD BACK IN OCTOBER 2020. THEY THEN CHANGED THE NAME SLIGHTLY IN ...
Excellent place to go and buy a vehicle from. The staff is really nice and treat you great!! Definitely recommend coming here for all your vehicle needs!!
The entire process was friendly and professional. The sales person meet me at the door,introduced himself and in a low key manner commenced to identify my needs for buying a car. I appreciated the lack of high pressure to close a deal. When I met with the manager, he was an excellent example of someone who got right to the point and we closed a mutually agreeable deal in less than one half hour. The business manager was through in his presentation of product and financial options. He was also very knowledgeable about the functions of the car I ...
Nice! Service people!! Was treated very awesome
I have worked with Steve Foster to buy and maintain all my vehicles. He is always very helpful and courteous when ever I come in
Steve Foster did an outstanding job getting us our 2020 Ford Escape. We will continue to purchase our Fords with Latham. Great salesman and team.
I want to thank Steve Foster for all he has done for myself and family. Over the past 4 months Steve helped 4 of my family members into new Ford vehicles. I personally have purchased many vehicles from Steve over the past 30 years and plan on doing so again in the future. Steve by far is the best salesperson I have ever dealt with both for sales and helping me with service throughout those years. Thanks Steve for letting me feel like a valued customer and friend throughout. Walter
I purchased a 2020 explorer from Steve Foster and I must say I couldn't be happier with my experience. If you want 5 star customer service and a down to earth person Steve is your guy! No hassle no fuss, couldn't ask for a better car buying experience!! Oh and he even let my kids get in on the action with helping with the color!!!
steve foster was a great salesperson he was knowledgeable and went out of his way to provide great service and a fantastic car buying experience
STEVE FOSTER IS AMAZING!!I went in to the dealership to get a new lease with Ford after previously being with a different dealership. Steve treated me with respect and tried to get me the best deal possible. He worked for a few hours to get me a price that worked best for me and my budget. Steve is a hard worker with a big heart who will stop at nothing to try to get you or your loved one into the car they want. I highly recommend Steve and Latham Ford to anyone in the market for a new ...
Leased my 9th Ford with Steve Foster from Ford of Latham- he treats you like family - just got an Edge - we love it - Thanks Steve
If you are looking for a new or used car or truck I recommend Steve Foster. I have been dealing with Steve for better than 30 years and he has never done me wrong. He goes above and beyond to find you just the right vehicle.
Steve Foster is by far the BEST salesman I’ve ever worked with! I’ve bought many cars from him over the years, and tell everyone I know to go to him for a great experience! He is my go to guy and always goes above and beyond for his customers! 💯🙌🏻❤️ 5 star service!! ⭐️⭐️⭐️⭐️⭐️
I deal with Steve Forster for all my vehicles he is fantastic. Very informative and always helpful. Listens to what you are looking for and then finds it every time.5 Stars!!!
Just leased an Edge with salesman Steve Foster after having leased Fusions for the last 6 years - he answered all of my questions- he went above and beyond for me in my transition of going to the Edge - and made me feel like a member of his family - not just a customer- this is my 9th Ford my family and I have gotten through Steve over the years and each time has been a pleasant experience- 5 Stars for you Steve and Ford of Latham - Thank you
Worked with Henry on buying my new F250. He was very straight forward with what they could do and didn’t xxxxxxxx me on anything. I told him what I wanted and how much I could spend and they all went above and beyond in getting it done and me out the door in no time at all. Definitely recommend this place and Henry Rauche and Johnny Clay.
I purchased a car with the guidance of Steve Foster. After speaking about my desires in a vehicle, he found the most perfect match for me. Johnny Clay, from the finance department, really went out of his way to hit my monthly payment goal on the car that I wanted!! I couldn't be happier with both Steve and Johnny throughout this entire process.
Never have I experienced a better buyers environment. No pressure, listened, and gave me everything i wanted and needed. Very personable and cared. Thank you!
Henry, our salesperson at Latham Ford was very helpful in finding a great car for our daughter who is heading off to a new job. The process of buying a new car is usually time consuming but this went fast and efficiently. Our daughter loves her new Ford Escape.
If you’re looking for a salesperson who cares about the customer then Henry is your guy!! I have purchased many vehicles from Henry and every purchase has been like the first! Henry is honest and a man of his word! Most salesman work for themselves however Henry works for his customers!! He’s the man👍
I have worked with the same sales person so far fallowing him from denooyer, to depaula and now to latham ford. I usually need about 5-10 vehicles for my family and business every year and will go anywhere he is as he makes the whole process simple and easy. Thanks again Henry
Purchased my 2020 Ford Escape and can’t Thank Steve Foster enough, the knowledge of the safety features and the great price and not to mention the professional yet friendly manners, Steve is great sales person and I would highly recommend and refer my friends and family to Steve at Ford of Latham.
I went yesterday to Ford Latham and spoke with Johnny Clay, one of the top dog there: most honest and helpful experience in a car dealership I‘ve ever had. He didn’t want to convince me of anything, he just listened to what I had in mind: see, I owned a Chevy Silverado for the past 10 years and I wanted to “explore” the competitors. He never said a word to convince me that Ford was better than Chevrolet. He just patiently pointed to reliability, fuel efficiency, customer service, towing and hauling. Well, I ended up buying a 2021 f150 and ...
Best car dealership experience I’ve ever had hands down!! Everyone was very helpful and attentive, and I couldn’t be happier with my new F-150 truck. Thanks Latham Ford!!
Jonny was incredible at doing everything he could to get us the vehicle we wanted and at a very reasonable price ... better than others. Henry was great at listening to what we were looking for in our purchase within our finances. Highly recommend Latham Ford. We will be back for our second lease .
The Service Manager was a pleasure to work with, made me feel like I came to the right place. New management is making positive changes.
My husband and I had a great experience - Shaun was very friendly and informative, cannot say enough good things. New management seems to really be turning things around!
I purchased a car with the guidance of Steve Foster. After speaking about my desires in a vehicle, he found the most perfect match. John Clay in the finance department and Steve were able to achieve an affordable number for me. The entire car process with Steve, and John Clay was very easy and simple, would recommend to anyone!
He was super friendly and listened to what I was looking for. I love my Escape. I will definitely recommend my friends and family to Latham Ford.
Awesome experience! I walked in not planning to purchase a car, yet knowing exactly what I wanted. Shaun made me feel comfortable in my choice and worked well with my current budget. I am so thankful for my pleasant experience and I am in my dream car!
Excellent. I was treated with respect and he did not waste time with many of the usual gimmicks. He showed me the truck first, went through options then fairly quickly provided quote and answered our questions.
This is my fourth Escape lease in a row. the dealership is easy to work with and there is no pressure. My salesperson Josh halse was very knowledgeable and answered all of my questions
Dave was an awesome salesman. Not rushed. I liked the Ford pass incentives and the Android app.
Great service and love my truck!
All service staff are professional and very helpful. Jim in service provided me excellent service with my car repairs he went over each repair separately
From the first step in the door you are welcomed with a smile and treated great. We have purchased a few cars from them find the experience is managed smoothly, professionally pleasantly. Thank you Steve Foster, We enjoy working with you!
I had service done on my Explorer. Everyone was very helpful and just went out of their way to help me . Great experience!!!
The salesman, David Kaplan made the process very easy and enjoyable. He is top notch. I love my new Ford Edge SEL.
Always great with my cars.
Customer service is outstanding !!!
Great service. The gentleman working on our car was polite and very helpful!!
Great service. Friendly, professional and expedient service.
Great place and great people work there!
fixed my car in a timely manner. great job. great customer service
Go the extra mile! Very nice people who try very hard to please you.
Got my Ford Edge right in friendly service. Quality work!
I’ve had my Lincolns serviced at Latham Ford for many years and find them to be excellent. Had my Continental serviced this week it was done quickly and I was on my way. Thanks folks well done. Would recommend...
I moved to NY from Massachusetts 3 years ago. I was looking for the same exceptional service that I got at the Ford dealership in MA. I went to another in the Albany area & was disappointed. I found Latham Ford after reading the reviews & have not been disappointed. They are friendly, professional & treat you with respect. I am extremely pleased every time I take my car for service & have leased a new vehicle. As far as I’m concerned, I will be a Latham Ford customer for a long time!
They help me with my problem and they did a great job
They were very friendly and answered all my questions. I got the car I wanted for the right price.
simple fix. done in 15 minutes. very friendly. great waiting room. very comfortable. will go there again.
They have handled my service needs in a timely manner,
They helped me out with purchasing my vehicle and got me a better rate than the bank
Purchased a used 2016 Explorer Limited. My salesman was Dave. During the process he was super accommodating and was not pushy. Great experience here.
Service team is friendly, professional and courteous
Never had a better experience purchasing a vehicle! Jordan was thorough and to the point. No fluff, no B.S., just straight to the point, we’ll informed answers to my questions. The folks at Latham Ford went out of their way to find me the exact truck I required/desired, and quickly. I highly recommend their friendly and professional service. Well done!!
My experience with the service department at Latham Ford, in the past 3 years, has been a positive one. Although no major repairs have been required (as my vehicle is relatively new), scheduled maintenance appointments, recalls & a bubbling paint issue have all been addressed to my satisfaction.
Service on time, staff polite and efficient. Rides to and from offsite restaurant while I was waiting. Excellent across the board
Sevice guys are always super friendly and helpful!
Steve Foster is by far an experienced and awesome guy to work with!
I had the pleasure of working with Josh Hasle at Latham Ford in leasing my new Ford Explorer. He made the process stress free and smooth! He is super responsive and helpful! Wouldn’t get a ford from anyone else!
Very efficient, friendly and accommodating.
They got me in the next day for a steering rack recall, and a good thing as it fell apart in their hands when they took it out. So never ignore a recall notice! On top of that Jim made sure I had transportation back and forth to work and really went out of his way to get the job done that day.
Excellent dealership, they took me in the very next day to figure out and repair the malfunctioning rear liftgate that I've have problems with since I made a "HUGE MISTAKE"and purchased it from a sleazy Albany Ford dealership. I called on Tuesday, they took me in Wednesday, and these terrific people had my 2018 Ford Explorer XLT in, properly repaired, and out in about 1.5 hrs, that's excellent service! The service manager's name is Joe Spickler, I'm sorry that I didn't get the mechanic's name, but they were great. My vehicle only has 4,400 ...
The reception u receive from the Associates when u walk in
Salesman Josh was helpful finding a truck that would fit our needs. Telling us our trade would be better off selling outright for us due to the year & condition. This would be the second vehicle purchased at Latham ford this year
great customer service and very friendly staff the service department is top notch
Serviced yesterday always professional
Had to bring my car in for a recall was told 40 minutes and was in and out in less than a half hour , great service
Great dealing with Chris, he really cares about the customer. I would recommend Latham Ford to purchase your new car:truck.
Everything I requested to be completed on vehicle was done In a timely fashion. I was very satisfied with the work!
easiest car shopping I've ever done, literally had the terms over the phone. Showed up for the test drive and was out of the dealership in a half hour. No games , just signed and drove away with a new gt the next day. Thanks to chris for making this an excellent experience .
I hade a great experience there the salesman were great, I felt they were honest and I wasn’t just another customer.
Excellent service! Love the friendly, family atmosphere!! Highly recommend Latham Ford!
Josh Halse was great! Very knowledgeable about my new car and I was very comfortable in driving it away from the dealership. Would definitely recommend Latham Ford to anyone!
Amazing, fast service, great staff. Totally trust them!
Service is super. Friendly professionals.
Their Service Department is great, fast, friendly and honest if there’s a problem with your car. Wouldn’t go any place else!
Great experience. In and out quickly with a great deal on a new f150
Steve Foster was/is a great asset to your company. His years of knowledge and caring for the customer is 2nd to none.
I have had a Ford vehicle for the past 7 years. My first was not bought from Latham Ford but I wish it had been. The last two buying experiences with Latham Ford I was beyond happy. Always friendly and make you feel part of the Ford family. My husband and I are both military and there Appreciation shows through in all aspects of the company. Not only do I love the Ford Vehicles, I love being a customer of Latham Ford. Thanks for everything!
I liked everything about Latham Ford. Josh Halse was absolutely the best. We were in search of a 2019 Ranger XLT with FX4 package. Need some basic upgrades like the tow package and some electornics. The problem is that the vehicle is so new and not in great supply, you really have to look for one with all of your upgrades. We are from Long Island. My wife grew up in East Greenbush which is near Latham. We actually met in Latham, NY 37 years ago. We heard that there was a possible match at East Greenbush Ford. It was close but ...
Service was very helpful they kept in contact with me. They also offer shuttle rides , after my truck was done they contacted me and picked me up at my job so that I could get my truck
I recommend their service and helpfulness when leasing a car. I had a great experience.
Friendly knowledgable trustworthy staff
Everyone there is always helpful and they know me when I come in.
Back in April this of year of 2018 ,check engine light would not go off. Had been taking it back multiple times having the same issue. luckily they corrected the problem. Great Customer Service!!!
Josh is very helpful and accommodating. love the new truck
Amazing experience from start to finish! This is the second Ford we have bought from Latham Ford and can’t imagine going anywhere else! Chris Szmyr in sales is amazing, honest and professional! They worked to get me the best deal! It was a quick, honest deal that left me with no stress at all! We will certainly be back! Thank you again for a wonderful experience!!!
Excellent service all around. Sales and service were completed quickly and correctly first time . Great experience.