Ford Mobile Service: FAQ

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Staying on top of routine maintenance will ensure you get the longest, most dependable life out of your vehicle. But if you’re like many Troy-area drivers, you have a busy and active schedule that doesn’t leave a lot of time for auto care. Ford Mobile Service was designed for vehicle owners like you. And just what is Ford Mobile Service? The Ford of Latham service team answers this and other frequently asked questions below.

Ford technician gets keys from man playing with kids

What is Ford Mobile Service?

Let’s start with the most obvious question: What is Ford Mobile Service? Simply put, we come to your home or office in the Albany or Schenectady area or anywhere in the Capitol region. We’ll take your vehicle to our Latham service center, perform the needed maintenance, and return the vehicle to you. It is an opportunity for you to keep your vehicle in optimal condition and operating at peak performance, without disrupting your day or upending your schedule. And you can rest assured knowing that our factory-trained technicians will care for your vehicle as if it were their own. While Ford Mobile Service can’t accommodate every maintenance or repair need, most routine services can be performed, including:

  • Battery checks and replacements
  • Brake pad replacements
  • Filter changes
  • Fluid flushes
  • Multi-point inspections
  • Oil changes
  • Recalls
  • Software updates
  • Tire rotations

Some of these services can be performed onsite without having to pick up and drop off your vehicle. Our technicians will come to you with our mobile van and take care of the needed maintenance then and there. Contact us for complete details.

Ford technician looking at car in driveway

Do Dealers Offer Service Pickup and Delivery?

Yes. Ford of Latham picks up and drops off your vehicle–totally free of charge anywhere in our service area!

How Do I Schedule a Mobile Car Service Appointment?

Just give our service department a call at 518-328-3387, and we’ll schedule a day and time that works for you. Our service hours are Monday through Friday, 7:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to 5:00 p.m.

Ford technician, making house call for busy woman, talks with her about vehicle issues

What is the Ford Car Care Plan?

Ford car care plans, like the Ford Protect® Extended Service Plans, are designed to protect your vehicle and your investment in it. They help minimize–or even eliminate–your out-of-pocket expenses for covered maintenance and repairs. They also include perks like 24/7 roadside assistance and rental car coverage if your vehicle is kept overnight for repairs. A Ford Protect® Extended Service Plan will often cover the costs of the routine maintenance performed as part of your Ford Mobile Service.

Ford technician gives keys back to woman after servicing vehicle at her home.

Schedule Ford Mobile Service Today!

Keeping your vehicle professionally serviced and maintained is a crucial part of automotive care. And thanks to Ford Mobile Service and our FREE pickup and delivery, we make it easy to stay up to date on routine maintenance. We work on any make or model of vehicle. Some exclusions may apply; don’t hesitate to reach out for more information. Call 518-328-3387, and we’ll get you scheduled for Ford Mobile Service right away.